Glickly -The Only Tip You'll Ever Need in Business - Glickly
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The Only Tip You’ll Ever Need in Business

24 November 2014
small business

Ann is on a commuter train travelling home from a hectic day at the office. The train journey home is her time to unwind and relax. Today though, in the seat opposite her, there is a man sitting silently lost in thought.

He has two young children with him. The children are being boisterous. They’re running up and down the aisle between the seats and generally making a nuisance of themselves. They’re having great fun.

After enduring about 15 minutes of the general craziness, Ann glances at the children, then at their father. She clears her throat gently, to get the man’s attention and says, ” I’ve had the most terrible day at the office and I’d just love a quick snooze”. She adds a smile just to take the edge off her comment.

Ann had hoped that the man might smile back and ask his kids to calm down a bit and come sit with him. She had hoped that the man would understand what a day she’d just had– her boss had been on her case all day and she knew it was going to be the same tomorrow. She had hoped that the man might stop his day-dreaming and see that there were other people on this train who just wanted a bit of peace and quiet!

The man doesn’t do any of these things though. Instead, without really acknowledging Ann’s presence at all, the man just replies vacantly, “You know, I probably should say something to them. Their mother passed away last week and I haven’t really being paying them enough attention”.

Let’s be more empathetic in our dealings with others. Whether it’s meeting a stranger or closing a business deal, remember that it’s not all about you. It never was and it never will be.

Give this a thumbs-up if you like and share if it makes sense.

#smallbusiness #entrepreneurship #empathy

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26 responses to The Only Tip You’ll Ever Need in Business

  • Lara Simmons says on January 22, 2015 at 9:04 am

    Great to get back to basics from a business perspective. We’ve got our own set up here with about 12 people on the payroll. We often discuss customer empathy. -L

    Reply
    • Glickly says on January 22, 2015 at 9:47 am

      We should all do more of it Lara.

      Reply
  • Shinny McMc says on January 21, 2015 at 10:05 pm

    Where did this happen. Omg.. so sad x

    Reply
    • Glickly says on January 21, 2015 at 11:22 pm

      About 11 years ago, in Dublin (Ireland)

      Reply
  • Kirk_Gornley says on January 20, 2015 at 11:55 pm

    This is touching. KG

    Reply
  • Pete_The_Feet says on January 20, 2015 at 10:51 pm

    deep

    -Peter

    Reply
  • WiggleWiggles says on January 20, 2015 at 10:02 pm

    I like a story with a happy ending. this doesnt seem to be one. good share

    Reply
  • ParkDudeDoubleYellows says on January 20, 2015 at 6:21 pm

    can’t bloody afford trains

    Reply
  • Jason Townsend says on January 20, 2015 at 12:20 am

    I like this. Should be more of it… the empathy not the difficult circumstances

    Reply
  • LonnyRuxy says on January 19, 2015 at 9:44 pm

    Good story. Heartbreaking yet engaging and relevant.

    Reply
  • Eddy Delprete says on January 19, 2015 at 7:14 pm

    nice story. sad stuff though. But i guess thats not the point. –EddyD–

    Reply
  • Kirsten J says on January 19, 2015 at 1:56 pm

    Is this something that happened you?

    Reply
    • Glickly says on January 19, 2015 at 4:50 pm

      It is. Happened when visiting cousins in Ireland some time ago.

      Reply
  • Leia Hannon says on January 17, 2015 at 9:54 am

    everybody should try to listen once in a while.

    Reply
  • Paul Willmott says on January 14, 2015 at 11:48 pm

    We should all do this. Take a time-out and a deep breath before opening your mouth.

    Reply
  • SonnicKacy says on January 14, 2015 at 7:58 pm

    this is good. keep it up-

    Reply
  • Dayna Ziems says on January 8, 2015 at 8:12 pm

    Interesting read. a bit of an eye-openener

    -Dayna

    Reply
  • Pals4MyBesties says on January 8, 2015 at 8:45 am

    Is this something that happened you?

    Reply
  • Damar The Great says on January 4, 2015 at 1:44 pm

    No happy campers here then

    -DTG

    Reply
  • WhoLet TheDogs Out says on December 30, 2014 at 5:09 pm

    Trains… great places to observe real life

    Reply
  • lillDaddy says on December 28, 2014 at 6:43 am

    lol ridiculous

    Reply
  • AllThatJazzz says on December 22, 2014 at 10:03 pm

    Thanks for that. We should be more aware. thanks Sau.

    Reply
  • Enoch Comella says on December 17, 2014 at 5:03 pm

    Nice

    Reply
  • Georgettelidbom says on December 15, 2014 at 3:03 am

    Thoughtful stuff
    -G

    Reply
  • Luis-Hansbrough says on December 12, 2014 at 3:03 pm

    I was that person once. It’s not a nice feeling

    Reply
  • Ethan Cutfort says on November 22, 2014 at 9:05 am

    Like like

    Reply

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